I just had a patron come up and ask about an author. She said (and I quote): "Yeah, if you could just should me where her books are I'd be appreci-native. Is that the word you say? Appreci-native? Or apprec-ative? What's the right word to say?"
Ma'am, I think you need to use an easier word. Obviously that one is causing you great effort and I'd hate to have to call a paramedic today. How about "that'd be nice"? Or "I'd like that"?
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